Terms & Conditions

Processing time

The processing time for orders is 5-7 business days. Seller is not responsible for unexpected delays beyond their control.

Customs and import taxes

Any customs and import fees that may apply are the responsibility of the buyer.

Shipping options

Standard Canada/US/International Shipping: All orders will be shipped with stamp(s), however there is no tracking available.

Canada Post Small Packet International Air: All orders will be shipped with a shipping label, however there is no tracking available. Orders typically arrive faster than standard shipping though faster arrival time is not guaranteed.

Canada Post Tracked Packet – USA/International: All orders will be shipped with a shipping label and tracking will be provided.

Canada Post Expedited Parcel: All orders will be shipped with a shipping label and tracking will be provided. This option is only available for Canada.

Sendle Shipping: Sendle shipping is a new eco-friendly shipping method for Canada. All Sendle packages are tracked!

Returns and exchanges

Seller does not accept returns, cancellations, or exchanges. If there is an issue with your order please contact me. The Aesthetics Studio is unable to refund or replace lost orders shipped with untracked shipping.

Copyright notice

All designs and illustrations are considered the intellectual property of Hannah Grace Wang and are not to be resold without permission.

Q&A

How is my order packaged?

All orders are packaged with eco-friendly materials (envelopes/mailers + cellophane bags) or recycled materials.

How is my package shipped?

I ship with standard postage to maintain low shipping costs. You may also choose express or tracked shipping at checkout. Please note that certain shipping options may not be available based on location. Prices are automatically calculated based on location.

How do I take care of weatherproof stickers?

My stickers are not dishwasher safe, please gently rinse the sticker in cool water if needed and gently pat to dry or allow it to air dry. Please do not rub the sticker while it is wet or the ink may bleed. These stickers are not scratch-proof.

Do you ship to the UK?

Yes, I ship to the UK on Etsy, UK customers can shop on Etsy here: theaestheticsstudio.etsy.com